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These terms set out the rules that apply when you open and use a bimabwt account, covering everything from how your wallet transactions are recorded to how you raise a question with our support team. Access to the platform depends on local law and is available only where permitted in your eligible region.
By opening an account on bimabwt, you agree to the conditions described on this page. These terms apply to all activity on your account — including wallet funding through DANA, OVO, or ShopeePay, game sessions across any device, and communications with our support team. We review and update these terms when our services or applicable requirements change. The version shown here is the one currently in effect. If we make a material change, we will note it at the top of this page. Continued use of your account after a change is posted means you accept the updated terms. Nothing in these terms removes your right to raise a concern, request a correction, or ask us to clarify any clause. These terms are written for accounts held in Indonesia, where access is permitted under local law. If you access the platform from a region where this service is not authorised, you do so at your own risk and outside the scope of our support. Payment context chips below reflect the wallet rails where these terms apply during account funding.
DANA wallet transactions on your account are subject to these terms. Records of each transaction are visible in your account history after login.
OVO funding steps fall within the scope of these terms. The amount, status and reference for each OVO transaction appear in your account dashboard.
ShopeePay transfers to your bimabwt wallet are recorded under these terms. Check the transaction tab in your account for the current status of any ShopeePay movement.
Not every action connected to your bimabwt account is governed by a single rule. This section clarifies which areas these terms cover directly and where a separate policy or third-party condition takes over. Knowing the boundary helps you raise questions with the right contact — our support team for account matters, or the relevant third party for services we do not control.
Creating, verifying and managing your bimabwt account falls fully within these terms. This includes your login credentials, session history and the personal details held on your profile. You can review and request corrections to these details through your account settings.
Deposits and withdrawal requests made through DANA, OVO or ShopeePay are subject to these terms from the moment you confirm the transfer. The transaction record in your account dashboard reflects the status bimabwt holds. The e-wallet provider's own terms also apply to their side of the transfer.
Game titles available in the lobby — including those from CQ9, Pragmatic Play, Habanero and PG Soft — are subject to each studio's own content licensing. These terms govern your right to access that content through your account, not the content itself.
Payment processors, mobile network operators and device manufacturers operate under their own policies. When an issue originates outside our platform — such as a wallet app error or a network interruption — these terms do not extend to that third-party action. We will assist where the issue touches your bimabwt account.
These terms are not one-sided. You hold specific, actionable rights that apply from the moment you create a bimabwt account. You can view a complete record of your session and transaction history at any time — open your account dashboard after login and navigate to the history tab. If a detail on your account profile is incorrect, you can submit a correction request directly through the account settings page; our team reviews these and confirms the outcome by the contact method on file. Should a term here be unclear, you can raise a written question through the support channel listed in the contact section below. We will respond with a plain-language explanation, not a copy-paste of the clause. Your right to request account closure is also covered here — the process and any conditions attached to it are shown in your account settings under the closure option.
Your full transaction and session history is accessible in the account dashboard after login. Each DANA, OVO and ShopeePay movement carries a reference number you can use if you need to raise a dispute.
If a name, contact address or other profile detail is wrong, submit a correction through account settings. We confirm the update to the contact method on file once the review is complete.
Send your question through the live chat or email route in the support section. We address policy questions in plain language — not with a reference back to the clause number alone.
The closure process is shown inside your account settings. Any wallet balance must be withdrawn before closure is finalised. Contact support if the balance transfer step is not completing as expected.
Policy questions deserve a direct answer, not a generic response queue. We offer three contact routes for anything related to these terms — use the one that suits how you work. For urgent account matters, live chat connects you to a team member who can pull up your account record during the conversation.
Open the chat icon on any page after login. Our team can access your account record, transaction history and current policy version in the same session. Use this route for urgent account or terms questions.
Send a written query through the email address shown in your account contact page. Include your account reference and the specific clause or transaction you are asking about. We respond with a written record you can keep.
The Help Centre, accessible from the footer after login, holds clause-level explanations for the most common policy questions. It is updated whenever these terms change, so the entry you read reflects the current version.
Account security and data handling are part of how these terms work in practice, not a separate concern. Here is how we approach each area.
We hold only the information you provide during registration and the transaction records generated by your activity. We do not sell your data to third parties. The retention period for account data is described in the privacy notice linked from your account settings page.
We use session cookies to keep your account active across page loads and to record your last lobby position — so if you leave mid-session on mobile and return on desktop, your account state carries over. You can review and manage cookie preferences through the banner shown on your first visit.
Under these terms, you are responsible for keeping your login credentials private. If you suspect unauthorised access, contact us immediately via live chat. We will flag the account and walk you through the verification steps shown in your security settings.
To request data correction, export or deletion, use the form in your account settings or contact email support with your account reference. We process these requests in line with the retention rules described in our privacy notice, available where local law applies.
If something in these terms is unclear, check the answers below first. These cover the questions we hear most often from account holders in Indonesia.
Yes. Any funding or withdrawal movement made through DANA, OVO or ShopeePay from your bimabwt account falls within these terms from the moment you confirm the transfer. The e-wallet provider's own terms also apply to their side of the transaction simultaneously.
We note the effective date at the top of this page when we make a material change. Continued use of your account after that date means you accept the updated version. If the change is significant, we will also notify you through the contact method on your account profile.
Access depends on local law and is available only in eligible regions. If you access bimabwt from a region where the service is not authorised under local law, you do so outside the scope of these terms and our support obligations do not extend to that session.
We retain transaction and identity records for the period required under applicable data retention rules described in our privacy notice. After that period, data is deleted or anonymised. You can request a copy of your data before closure through account settings or email support.
Open your account dashboard and locate the transaction reference in the history tab. Contact us via live chat or email and provide that reference number. We will review the record on our side and respond with a written explanation or correction within the timeframe shown in the support contact page.
Yes. Each studio's content is licensed separately. These terms govern your right to access that content through your bimabwt account. The studios' own end-user terms apply to the game content itself. We name those studios only in the context of the game titles they supply in our lobby.